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California Office of the Patient Advocate
“I love the customer service I got from Cardiology. They made me feel comfortable from start to finish. Scott and Suzanne were the ones that attended me with care. Thank you!”
“I delayed having a colonoscopy until I was 64 . My local doctor removed 3 benign polyps but there was a fourth larger one that would require surgery. I decided to get a second opinion and made an appointment with Dr. Greaney. He looked at the notes from the colonoscopy and asked, "Why are you here?" I said, "Because I was told I need surgery." "No you don't." He walked me down to Dr. Egans office where I was scheduled for a second colonoscopy. Dr. Egan successfully removed the polyp the first guy saw plus a second one he missed. Moral of the story, Get a colonoscopy when you are supposed to. Thank you so much to Dr. Greaney for his knowledge and sense of humor and Dr. Egan for his knowledge and skill and the nursing staff , they were great too. It was actually kind of fun, I got to watch on the screen! ”
“As usual, everybody I dealt with was cordial and professional. I would like to especially mention Cheryl, who makes you feel at ease and explains what to expect when you check in for your surgery.”
“I received the ultimate customer service from the staff, nurse and doctor. I will always feel comforted and optimistic about receiving the best treatment available when I need their services again.”
“Wow! Thank you so much for the prompt, very personable care. I showed up early and you were able to accommodate me. Everyone was friendly, kind and competent! Thank you!”