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California Office of the Patient Advocate
“Thank you for your excellent, compassionate care during a very challenging and trying time. This community is blessed to have health care that is top of the mark.”
“When Karen answers, we know for sure that we are talking with someone who will do everything possible to help us. She is that human contact everyone needs when there is a problem or when we just need to reach our doctors. She is a jewel.”
“After several disappointing attempts to see a neurologist in my local area, we decided to call Sansum Clinic. Right away they got me an appointment and started all the necessary tests. Because we are from out of town, a four hour drive one way, I was seen and had a couple of tests done the same day! Here I had waited months to get this done by a doctor just down my street. Wonderful doctors and very pleasant staff.”
“I was fortunate enough to have Anna as my nurse. From the time I was brought back to the procedure room until I left the department, Anna was my nurse. She made a somewhat uncomfortable experience very fabulous and comfortable. She began by listening to me that IV's were difficult for me, and spend time putting in the IV. She talked with me about what to expect. She laughed with me when I joked. When it was time to have the doctor begin the procedure, Anna stayed with me as I had requested. My entire experience was pleasant and easy. Sansum Clinic is fortunate to have such a competent and caring nurse at their clinic. Thank you!”
“I walked into my appointment and was treated extremely well. The front desk staff was kind and careful. Then I met Megan Hubbs, PA. I was so impressed with her. She explained everything and answered all my questions expertly. She is a very personable and professional person. I left very well cared for. She gave me several ways of treating the problem I was having with my knee. She gave me a sense of relief. I liked her very much.”