Sansum Clinic is our community’s primary provider of healthcare. Our neighbors, friends and families depend on us. While not everyone at Sansum is responsible for health, we’re all responsible for the care of our patients and our co-workers.
We want our patients (and our staff!) to start feeling better, before they even walk in the door! Caring for our patients begins with the first phone call or first interaction, so that every moment with Sansum is a moment on the road to wellness. And that only happens if we all commit to it.
We know that many people would rather not be visiting Sansum Clinic. Many come to us because they are sick and not feeling well. They might not be in a great mood. You might be the only ray of sunshine in their day! It is amazing what a smile, a kind word and a whole lot of patience can do for someone when they are down. Let’s do that for all our patients, and each other.
WE CARE is a simple acronym to guide how we interact with patients and one another. It’s a reminder for us all as Sansum Clinic employees, to commit to: