COVID 19 Novel Coronavirus

At Ridley-Tree Cancer Center, we are continually monitoring reports from the Centers for Disease Control (CDC) and we are in close communication with the Santa Barbara County Public Health Department. To ensure the safety of our patients and staff, we are screening all who enter our building for symptoms of COVID-19, including:

  • A fever (a temperature of 100.4 or above) or flu-like symptoms
  • Sore throat, new cough or difficulty breathing
  • New muscle aches or fatigue
  • New diarrhea or gastrointestinal symptoms
  • Close contact with anyone who had a fever, flu-like symptoms, cough, possibly has the Coronavirus, or has confirmation of having Coronavirus within the last 14 days?

If you have symptoms of COVID-19 or have been exposed to COVID-19, please contact your care team via MyChart or a phone call before your appointment.

To read the latest update on Sansum Clinic and Ridley-Tree Cancer Center operations in response to COVID-19, please visit the Sansum Clinic COVID-19 webpage. This includes updates on Telehealth visits, changes to Pesetas and Pueblo Pharmacy operations, and revised Urgent Care hours. We will continue to update this Ridley-Tree Cancer Center webpage with Cancer Center specific updates.

Information About Ridley-Tree Cancer Center

As part of our commitment to keeping our patients safe, we are taking the following precautions:

  • We are screening patients, visitors and employees prior to entry into the building to limit the potential spread of illness.
  • We have adopted a No Visitors policy at this time. We strongly encourage patients to ask caregivers to stay home, unless bringing a caregiver is critical to the patient's need. We will make exceptions on a case-by-case basis. This decision has been made with the health and safety of our patients, staff and physicians in mind.
  • We are offering Telehealth video visits to provide you care at home. Due to COVID-19, Telehealth visits conducted on computers, tablets and telephones should temporarily be covered by all health plans. If you have a scheduled appointment and you think a telephone or video call might be right for you, please do one of the following. Please note that not all visits can or should be handled through Telehealth. The provider and staff will work together to determine whether an appointment should proceed in-person or move to Telehealth.
    • Send a MyChart Appointment Request and ask for a Telehealth visit.
    • Call your Ridley-Tree Cancer Center provider and request a Telehealth visit.
  • We are restricting incoming business or community visitors to our campuses until further notice.
  • We are cancelling many of our group activities through May 15 and we will reassess at that time. This includes:
    • Support Groups
    • Nutrition Classes
    • Community Lectures
    • Wellness Classes
    • Music Therapy Classes
    • Advance Directives Workshops
    • Book Club
    • Moving Pictures – Film Screenings
  • The Resource Library will be closed until further notice. Library resources will continue to be available during this time. Visit the Resource Library website to learn more.

If You are Concerned about Your Symptoms 
If you have symptoms more severe than you have experienced in the past with common illnesses like the flu, such as shortness of breath, high fever or other severe symptoms and they are worsening, please call your provider immediately.

Who Should Wear a Facemask
Because of the impact of COVID-19 on the global supply chain, the CDC does not recommend that people who are well wear a face mask to protect themselves from respiratory diseases, including COVID-19.  Facemasks should only be used at this time by people who show symptoms of COVID-19 to help prevent the spread of disease to others. If you come to a Sansum Clinic facility and are experiencing symptoms, you may be given a facemask before you enter the building.

How to Help Slow the Spread of COVID-19
Please continue to rest, hydrate, and take everyday preventive actions to help stop the spread of disease, including:

  • Washing your hands often with soap and water or an alcohol-based hand sanitizer that contains at least 60% alcohol.
  • Avoiding close contact with others
  • Avoiding touching your eyes, nose and mouth
  • Covering your cough or sneeze with a tissue and throwing it in the trash
  • Disinfecting frequently touched surfaces with a household cleaning spray or wipe

This is an evolving situation and we appreciate your awareness and understanding.  We will continue to adjust our procedures as needed to ensure the best care for our patients.  Please check,, and for updates.

For the most current numbers of cases globally, visit the CDC’s website at

Thank you.